What one engagement costs to deliver
The cost to serve one engagement, measured here for the first time — the figure the margin question turns on.
This is the figure nothing else can be judged without, and it is absent from every input. It is derived here in the open.
- Value
- $200,000
- Basis
- Senior strategy consultant average of $193,622, quartile range $147,431-$258,139
- Value
- 1.30x
- Basis
- Payroll taxes, benefits and employment overhead
- Value
- $260,000
- Value
- 1,800
- Basis
- 2,080 less vacation, holiday and internal time
- Value
- $144.44
- Value
- 80
- Basis
- Two working weeks, against a stated turnaround of under two weeks, for the tasks the Client Journey assigns the advisor across four gated phases
- Value
- $3,000
- Basis
- Three sessions of two hours at $500, against a market rate of $250-800 per expert hour
- Value
- $250
- Basis
- A multi-agent analysis across ten dimensions
- Value
- $14,805
Two bases, and only one of them is comparable to anything
An advisor cannot bill every hour they are paid for. That fact can be handled two ways, and the difference is large enough to change the conclusion, so both are carried.
On the narrow basis, the hourly rate divides fully loaded cost by all 1,800 available hours, which leaves the advisor's non-billable time outside the cost of delivery. It gives $144.44 an hour and $14,805 an initiative. That basis matches this memo's own definition of gross margin, which excludes selling and internal time.
On the fully-absorbed basis, the rate divides the same cost by the 1,456 hours actually deliverable at 70% utilization of a 2,080-hour year, so the advisor's whole cost including bench time sits in the cost of delivery. It gives $178.57 an hour and $17,536 an initiative.
Every external margin this memo is judged against is built the second way. The AI-company benchmarks, the older pure-software expectation and Palantir's reported 82.4% are all gross margins in which a delivery person's whole cost sits in cost of revenue. Comparing the narrow basis to any of them compares two differently-constructed numbers, so the absorbed basis is the one used wherever this memo makes an external comparison.
| Price | Narrow basis | Fully absorbed |
|---|---|---|
| $25,000 list | 40.8% | 29.9% |
| $30,000, bottom of the recent band | 56.2% | 41.5% |
| $40,000, midpoint of the recent band | 63.0% | 56.2% |
| $50,000, top of the recent band | 70.4% | 64.9% |
| $250,000 enterprise tier | 61.7% | 54.2% |
The advisor's salary moves this as much as the price does. At the 25th percentile of the range the same source reports, the fully absorbed cost falls to $13,780 and the margin at $40,000 is 65.5%, rising to 72.4% at the top of the price band. At the 75th percentile the cost is $21,688 and the margin at $40,000 is 45.8%. How senior the person signing off has to be is therefore a margin decision as much as a quality one, and it is not one the material has addressed.
This changes the conclusion in both directions. Against the narrow basis the memo would have overstated the margins; against a hard 60% floor it would have understated the problem. The accurate statement is narrower than either: at the prices actually charged, fully absorbed margins run from 41.5% to 64.9% depending on price and advisor seniority. Whether that is good is a comparison this analysis cannot make, because the AI band was relaxed for a cost structure this business does not have and no services comparator is carried here. The enterprise tier at 54.2% is the weaker of the two, and it is the tier the plan runs on.
The cost across the price band
$40,000 is the midpoint of a quoted $30-50K range, not a recorded transaction price, and the final rung of the ladder is marked in process rather than closed. Across the band:
| Price | Margin |
|---|---|
| $30,000 | 56.2% |
| $40,000 | 63.0% |
| $50,000 | 70.4% |
Nothing in the inputs establishes where in that range the engagements actually landed. That is one of the cheapest things for the company to state and one of the most consequential.
Testing the 75% claim without relying on the hours estimate
The 80-hour figure is the input most open to challenge, so the same question can be asked backwards. A 75% gross margin allows a fixed delivery budget, and that budget converts to advisor hours:
| Price the claim is read against | Delivery budget at 75% | Advisor hours it buys |
|---|---|---|
| $25,000, the price the deck attaches 75% to | $6,250 | 20.8 |
| $40,000, the price recent pilots were sold at | $10,000 | 46.7 |
Half a working week for a complete business case is not credible. Six working days is more plausible, but it is still 42% below the 80 hours this analysis independently estimates the work takes, and at the list price the claim requires 74% less. So the gap narrows as the price rises and it does not close: on this memo's own arithmetic the margin at $40,000 is 63.0% narrow and 56.2% absorbed, against a claim of 75%. The margin claim and the published list price cannot both stand, and the claim does not hold at either price.
The enterprise tier is where this matters most, and it has been checked on the comparable basis rather than the narrow one. At five initiatives per business unit plus the weekly navigation cycle, delivery costs about $114,466 fully absorbed against a $250K price, which is 54.2% against a claimed 80%. That is a gap of 25.8 points, not the 18.3 the narrow basis suggests.
This is the figure the plan is most exposed to. The 2029 target is denominated in 1,060 of these business units, the market build is priced in them, and the capital-capacity finding is counted in them, all at the $250K list price.
The list price is where the plan is stated, and it is not where contracts have been shown to land. No input evidences a signed contract at $250K, and the scenarios earlier in this memo price the same tier at $120K, $200K and $250K for that reason. Carried through, a plan reaching $265M at a realized $200K per business unit needs 1,325 units rather than 1,060, and about 500 advisors rather than 400. Every figure in the trajectory section is stated at list, which is the company's own basis and also the most favorable one.
At $200K the margin on this tier is 42.8% fully absorbed. Improving it has only one route, since the price is the thing under negotiation rather than the thing to raise: delivery has to cost less.
One consequence worth naming: both revenue tiers draw on the same pool of people. Selling more initiative work and more enterprise licenses at once competes for one constrained resource, and a plan that grows both without growing advisors is a plan that does not hold.